We ask that all students arrive on time to ensure a safe and complete experience. If you arrive more than 5 minutes after class starts, you may not be permitted to join.

This policy exists to protect your body. Warm-ups are essential to prevent injury and to maintain the energy and flow of class for everyone.

If you’re running late, please message us ahead of time. We’ll do our best to accommodate when possible, but missed classes due to lateness are non-refundable and non-transferable.

We understand that life gets busy, but no-shows (missed classes without notice) are non-refundable and cannot be rescheduled.

Giving us a heads-up allows us to support waitlisted students and create the best experience for everyone in class.

If you need to cancel, please do so at least 6 hours in advance to avoid losing your class credit.

We get it, life happens.

To honor your time, your instructors, and the space we’re building together, we ask that all class cancellations be made at least 6 hours in advance.

Cancel through your wellness living account 6 hours before class to receive class credit or reschedule.

Cancellations made less than 6 hours before class, or not showing up, are non-refundable and
non-transferable.

This policy ensures that:

• Waitlisted students have time to step in.

• Our instructors can prepare intentional, tailored classes.

• Every student’s journey is protected and valued.

At Luna Ascend, we’ve created a space where every body is welcome, regardless of age, gender, background, body type, ability, or goals. This is a space to rise, be seen, and move freely as your full, authentic self.

We believe movement should be accessible, affordable, and free from pressure, no contracts, no gatekeeping. Just powerful, high-quality training in a community built on respect, safety, and support.

We are unapologetically inclusive. We do not tolerate racism, homophobia, transphobia, fatphobia, ableism, or any form of discrimination ever. You are responsible for how you show up, and we expect every person who enters our space to lead with integrity, compassion, and care.

This is more than a studio. It’s a movement.
Show up. Own your space. And have a good time doing it.

• Wear fitted athletic clothing that covers the back of the legs, midsection, and underarms.

• Please remove all jewelry (rings, bracelets, watches, zippers, and necklaces) prior to joining the class.

• Please do not wear any lotion or make up on your body that can stain the apparatus.

• Please remove shoes upon arrival.

All purchases at Luna Ascend are final. We do not offer refunds pr partial refunds on classes, class packages, memberships, workshops, events, or retail purchases.

Please be sure to review class descriptions, levels, schedules, and studio policies carefully before completing your purchase. If you have questions about which class is right for you, we encourage you to reach out before booking, we’re happy to help.

By completing a purchase through our website or booking platform, you acknowledge and agree to this refund policy.